New Zealand is now at Alert Level 2
Healthy & Safety Guildlines
Please Follow Our Rules
DeCarol Curtains and Blinds are focused on the health & Safety of our employees, families, and our customers. Moving forward we wanted to reach out and update you on how we are putting systems in place to follow government guidelines ensuring the health & safety of all under Alert Level 2.
Showroom – Our showroom is open Mon to Sat. We are happy to courier samples or they can be collecting samples from our showroom with prior arrangement in a contactless area. Please contact our office (09-815 3811) for further details or to make a 1 to 1 appointment.
Internal requires:
- ask customer use hand sanitizer when they come in and out
- require wearing a mask to come in the showroom
- record customer details (name, contact number, entry time, and leaving time) on logbook for the healthy tracking
Installation – We will contact customers prior to the installation being carried out and go through our procedures & Guidelines. We must ensure on 2m distance with the occupants. We will ensure that we continue to maintain high hygiene standards. For occupants, please keeping the windows open and let the fresh air go through, and only one person to talk to our Installer / Technician at all the time.
Internal requires:
- Keep at least 2m distance with occupants.
- Mask must on when coming to the house and talking to occupants
- Advise occupants give space to the location you currently are working on, then the technician is allowed to take off the mask.
- Use hand sanitizer both in and out of the client’s house
- Record the job details in travel log (order number, date, entry time, leaving time, technician name, contact occupant’s name)
Warehouse Internal requires:
- Keep 2m distance from each other
- For all delivery, packages should leave in the shipping platform area for a couple hours.
- Keep washing hands often
特别要提醒大家,由于新型冠状病毒影响关系,大家必须保持人与人之间1-2米距离,配合我国纽西兰政府要求。必须保持勤洗手、减少外出,和注重个人卫生,继续祝福大家身体健康、生活愉快!
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